Quest Dubbo

The lovely lady at reception (Nina??) went above and beyond in every way. She called me the evening before my trip to let me know that my special requests could be met. She went out of her way to ensure this. When I arrived, she called me by my name welcoming me even though she didn't know who I was. She assured me that I could ask for anything if needed until 10pm when she finished. The hotel is very handy to the RSL and Indian restaurant across the road.

Staff went above and beyond. There were a couple of things this we did not like about the first room they gave us. Not a big deal, we did not ask for it to be changed, but the receptionist asked us about how was the room and when we mentioned it, we were changed to a bigger room at no charge. The receptionist prepared everything and brought up the new keys herself to our room. She also asked about our plans in town and gave us some guidance about places to eat.

I love the location, cleanliness comfort and very friendly staff.

I had booked a studio room and thought they had a full size fridge as I needed a freezer. After ringing to confirm, they upgraded me to a 1 bedroom room which did have a full size fridge. Very grateful for that. Undercover secure parking.

We stayed in a two-bedroom apartment. The main bedroom has an ensuite, AC and a flat-screen TV. The second bedroom does not have a TV or AC, but both are in the living area. The kitchen is great for cooking your own meals - it includes an oven, microwave, stovetop, fridge and dishwasher. The second/main bathroom has a shower/bath, a washing machine and a dryer. The main shopping street is just around the corner.